Privacy Policy

At Luxolites, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By using our website and services, you agree to the practices outlined in this policy. If you do not agree with any of the terms in this policy, please refrain from using our website.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes information that you provide to us directly, such as your name, email address, phone number, shipping and billing address, payment details, and account information when you make a purchase or sign up for an account.

  • Non-Personal Information: This includes information about your interactions with our website, such as IP addresses, device information, browser type, and browsing behavior on our site. We collect this information automatically using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes;

  • To process and complete your orders, including payment processing and shipping.
  • To personalize your shopping experience, including recommending products based on your preferences.
  • To send you order confirmations, shipping updates, and other transactional communications.
  • To send marketing and promotional emails (if you opt-in to receive them), including special offers, new product releases, and newsletters.
  • To improve our website and services by analyzing user behavior and site traffic.
  • To respond to your customer service inquiries and provide support.

3. How We Protect Your Information

We take your privacy seriously and use industry-standard encryption and security practices to protect your personal information from unauthorized access or disclosure. However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our website. These technologies also allow us to:

  • Analyze website traffic and user behavior.
  • Offer personalized product recommendations.
  • Provide targeted advertising based on your preferences.

You can adjust your browser settings to control or block cookies, but please note that doing so may affect some features of our website.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who help us with payment processing, order fulfillment, marketing, and website analytics. These providers are required to keep your information confidential and only use it for the services they provide.

  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or government request, or to protect our legal rights.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccurate or incomplete personal information.
  • Delete: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us at luxoliteskincare@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. International Transfers

If you are located outside of pakistan please note that your personal information may be transferred to and stored in countries with different data protection laws. By using our website and submitting your personal information, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.